Publications

Here you can see some lectures in pdf formZur deutschsprachigen Seite
© Entwicklung & Training - Dr. Wolfgang Höfling.

 

Narrative as a prerequisite for sustainable development of safety culture
Although “what is reality?” appears to be a philosophical question, it is actually a very practical one. We search for real causes of incidents, for example, or endeavor to adopt an objective approach in determining risk potential. But what if objective reality doesn’t exist? If what we experience as real, as objective, is actually nothing more than an expression of certain perspectives that we exchange in the course of conversation. Welcome to the world of safety culture, part of a reality that takes place in language and in anecdotes; a world that is not objective per se, but is “communicated within working relationships”. Welcome to the idea that the reality of safety culture is reflected in stories told, so-called narratives.
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Narratives and what they mean to health & safety consciousness
Our counseling process draws inspiration from this knowledge of the narratives in terms of further developing a corporate culture that promotes safety. This is why we always aim to join forces with our participants to find out how the stories are told within a group of people. We firmly believe that counseling from the perspective of an outside observer is doomed to failure. In this respect, narratives provide a common communicative approach to understanding safety culture. Rather than analyzing from the outside, we offer participants a means of discovering their own culture, which reflects the real situation in their company, in the course of a dialog …
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Safety Culture Strategies
The address reports on safety culture strategies. The strategies presented in this address do not claim to be complete by any means. The speaker is far more interested in demonstrating the way in which suitable strategies can be used to develop and enhance a reliable safety culture within a company. An organizational development processes provides the framework for this, containing activities and management and team level, i.e. target and review processes and intensive training of process-accompanying methods.
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Advanced safety culture: concept, architecture, approach
Our concept includes interactive methods of analysis, control and intervention. We consciously choose an approach that does not separate diagnosis and intervention but promotes them together in a joint communication and dynamic process. There is no predetermined range of ready-made solutions; instead, solutions are devised by executives and employees together. Safety culture does not exist objectively; safety culture is something communicated in working relationships …
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